Take care of your employees, and they will take care of your customers. By taking care of employees, companies create a workforce with the physical energy, mental focus, and emotional drive necessary to power their businesses and impact those critical metrics. Leaders and managers need to be sensitive in understanding the situation and problems of their employees to be able to effectively engage them.
Ask yourself…
1. Do you understand what your team is going through in their professional and personal life?
2. Are you factoring in your team’s problems while planning their work-life?
3. Are you being too intrusive in their personal life?