Leadership play a vital role in employee engagement. Leaders or the management are the people who set up an organization with the aim to achieve some goals and earn profit. For this purpose, they employ a group of people, set a clear vision about what
they aim to achieve and then guide, motivate, influence and manage them through a work process in
order to build morale.
What is the role of a good leadership?
A good leader needs to explain to his team what he wants to achieve and what is the importance of
their work in achieving the goal, only then do they follow and perform their duties properly. He needs
to know what are the needs and aspirations of his team from the organization and make sure that the
organization respects their needs and provides them with everything so that their efforts don’t lack
What is Employee Engagement?
When we talk about employee engagement we refer to the relationship an employee has with his
organization. How strong is the bond between the employees and the management, how well they
understand what are they working for, what is the importance of their work in the organization and
how their leaders appreciate their contribution?’
Role of leadership in Employee Engagement
i. Mentally & emotionally connected employees- For the employees to be engaged they
need to feel mentally and emotionally connected to the workplace. A leader while
explaining to his team what they have to do and how it has to be done, also explains to
them the importance of their action in achieving the target. This makes the employees
mentally and emotionally connected to the organization thus improving employee
ii. Totally invested in the workplace- when the leaders make sure that whatever the
employees need to perform their duties is easily and properly available to them, they
provide work satisfaction to the employees and such employees feel happy to come to
work in the organization. Their happiness leads to employee engagement.
iii. No threats & peer pressure- a good leader always leads his employees by guiding them,
mentoring them, providing them proper and timely feedback about their work, in order to
get the 100% effort of the employees. This reduces peer pressure as each employee knows
what he has to do and what the importance of his effort is. The one to one interaction with
the leaders increases the confidence of the employees, reduces work-related stress, boosts
their morale and leads to employee engagement.
iv. Creative contribution & suggestions- when the leaders allow the employees to innovate
and make creative contributions in the tasks being performed, employees come up with
new and better ideas in an effort to optimally utilize the resources to improve their
performance and maximize the profit and are also able to solve the problems they face at
work in a better way, this leads to the overall growth of the organization which leads to the
growth and development of the employees, making them more engaged than before.
v. Loyalty & care- when leaders believe in the actions of their employees, show them that
they are trusted, allow them to make suggestions, the employees start caring for the
organization and its customers, they become loyal to the organization for a long period of
time. This long term relationship enhances employee engagement.
vi. New techniques, strengths & weaknesses- leaders introduce new techniques in order to
improve the performance of the employees. This not only allows the employees to learn
new skills but also gives them the opportunity to utilize their strengths and weaknesses and
also meet new challenges. This boosts the morale and confidence of the employees and
further improves employee engagement.
vii. Communication, accountability, customer care- it is the duty of leaders to provide proper
communication channels for the employees to be able to share their suggestions and
concerns with relation to their work, their co-workers, the workplace and the organization
on the whole. This makes the employees accountable for what they do, they develop a
sense of duty towards the organization as well as the customers of the organization. This
improves the reputation of the organization and its employees in the market, they get
appreciated in the organization by their bosses as well as the society. Their efforts are
applauded and this makes them more engaged in the organization than ever before.
Leadership is all about organizing, influencing, inspiring, guiding, motivating, providing, ensuring,
leading as well as following. All these functions are aimed at making the employees feel the
importance of their work and effort. If any one of these functions is not performed properly the
employees will feel disconnected and will either underperform or not perform at all. This will
damage the organization and it may even shut down. Therefore for the growth and development
of the organization, it is very important that the leaders lead from the front and perform their
job well so that the employees may follow suit and enhance Employee Engagement