Syndicated Research for Southeast Asia

The 2022 Syndicated Research for Southeast Asia

Southeast Asia

Participate in the first of its kind research focusing on the Business Process Outsourcing sectors in Southeast Asia!

The Well-being and Engagement (W.E.) Syndicated Research gives an insight into:

  • the key concerns of your multi-generational workforce in this evolving pandemic
  • the predicted performance and attrition of your teams
  • the state of mental and emotional health in your organisation
  • how your company scores against industry peers

Eligibility: Open to BPOs based in Malaysia, the Philippines, and other Southeast Asian countries, the research will benefit both small and large companies (min. 100 employees)

Period: Feb – Apr 2022

The W.E. Matter Advantage

W.E. Matter predicts Performance and Attrition

Experience with over 2,500 surveys show that most employee engagement scores do not correlate with work results and attrition. W.E. Matter integrates unique insights in both Engagement and Well-being for a true snapshot of employee performance and retention.

In this evolving pandemic, knowing what motivates your regional workforce can be a predictor of performance and stress. Our 5P Framework provides a holistic view of these drivers – be it Passion for customers, Perseverance to overcome challenges or a sense of Pride.

Southeast asia Employee engagement

Quick results, benchmarked against your peers

Business Process Outsourcing in Southeast Asia is forecast to grow up to 9% in 2022. The industry is navigating the evolution of hybrid work, quarantine restrictions, and community vaccinations; on top of personal safety, family health and financial stress.

This means Physical and Mental Resilience have become key to an industry with a 50% attrition rate and an average staff drop-out every 18 months.

By participating in the Syndicated Research, you will receive a company scorecard and industry benchmark of your organisation’s Well-being and Engagement drivers to guide your strategic steps forward for 2022 and beyond— all for a fraction of the cost of most engagement surveys!

W.E. Matter Southeast Asia

Harnessing the potential of Employee Well-being and Engagement


Niloy Mukherjee has over 25 years experience in technology and consulting. He has been a senior executive,  leading teams across Asia as well as globally.

A mentor and leadership coach, Niloy produced successful leaders at Dell where he was a key internal facilitator-trainer for leadership programmes and Diversity and Inclusion training for Director level staff. He drove the global design and execution in Asia of the “CoC University”, an internal programme to upscale talent. He has worked with Dell Global BV, McKinsey & Co, Compaq Computer / Hewlett Packard.

Niloy graduated in Mechanical Engineering from College of Engineering, Pune and obtained a PGDM from IIM, Ahmedabad.


Kim Isabel Dy-Liacco is a Marketing and Communications professional with over 20 years in the creative and education sectors in Singapore and Southeast Asia.

She has led pioneering teams for LASALLE College of the Arts Singapore, St Joseph’s Institution International School, and the Singapore International Film Festival in the areas of brand and events marketing, customer engagement, and industry partnerships. An advocate for balanced living, Kim does purposeful work that builds human connection and well-being experiences.

She holds a Fine Arts degree from RMIT University, Australia, and received her early childhood to post-secondary education in Manila, Geneva, Jakarta and Singapore.


Kim Isabel Dy-Liacco
Business Head - Philippines

Learn more about the W.E. Matter Syndicated Research for BPOs

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